What is Mageeka?
We are an e-commerce store selling merchandise/accessories for fans of movies, games, and anime.
How do I contact you?
For any questions or concerns that you do not find addressed in this FAQ you can write to us in “Contact Us” section or simply email us directly at firstname.lastname@example.org.
What payments do you accept?
We accept Credit/Debit cards and Paypal.
Estimated Delivery Dates
All estimated arrival dates include the max potential processing time and exclude, unexpected delay, blackout dates and weekends from the delivery schedule. The delivery time varies from different countries. Generally, we provided a tracking number for most of the orders if applicable.
Do you ship worldwide?
Yes, we do.
What is your refund policy?
For detailed information regarding our Refund Policy, it can be found here.
How do you handle a damaged or defective item?
Please send an email to email@example.com and include pictures of the items as evidence. This will allow us to verify the mistake and take care of it right away.
What happens if my package gets sent back to you?
Any package which fails to deliver or is refused will be sent back to us via the same postal service used to deliver it. We are not responsible if the customers put the wrong address.
Please send us your questions at firstname.lastname@example.org